Lamu by Ginja AIConnect.
Lamu connects your patient records with eligibility information, contracts, tariffs and payer requirements—all inside the HMIS or EHR your team already uses.
- Fewer rejections
- 70%
- Less rework
- 84%
- Upfront cost
- KES0
Why claims breakYour HMIS was built for care.
Your HMIS was built for care.
Not for claims.
Rejected claims Avoidable rework Ageing receivables
Lamu tackles all three.
How it works
Three steps from care to collection.
Clean.
At the point of care, Lamu checks approvals, codes, charges and supporting evidence—including paper forms, stamps and signatures. Every gap comes with an owner and a clear fix before submission.
Collect.
Lamu tracks payer responses, follows up outstanding balances and prepares denied claims for correction or appeal. Payment progress stays connected to the original claim.
Eligibility
Confirm membership, cover and benefit limits before care begins. Flag missing information before it becomes a payment problem.
Pre-authorisation
Identify required approvals, assemble supporting evidence and track requests through to a response.
Documentation and coding
Connect the care delivered to its evidence, codes and charges. Catch gaps and overlooked billable services before submission.
Claim checks and submission
Check payer requirements, resolve errors and prepare complete claims for SHA and private insurers.
Denials and revenue recovery
Bring rejection reasons and supporting records together. Prepare corrections and appeals, and keep outstanding claims moving.
Analytics and reconciliation
Match remittances to claims. See what was paid, what was underpaid and what still needs action.
Faster cash
Fewer rejected claims. Less revenue tied up in receivables.
Lower collection costs
Less chasing, rechecking and resubmitting.
More revenue protected
Capture supported charges. Recover denials. Resolve underpayments.
Better customer experience
Fewer surprises at discharge. Clearer answers on cover, approvals and what is owed.
Your questions
Before we get started.
We have an EHR. Won’t this break it?
No—Lamu is EHR-agnostic and integrates with 40+ EHR platforms. Your clinical team keeps working in its existing EHR, with Lamu alongside the record.
What does Lamu automate—and what stays with our team?
Lamu runs checks, routes issues and prepares follow-up. We train your team to review exceptions, correct records and approve actions that need judgement.
How quickly can we go live?
For a combined rollout, SHA integration takes 1–2 weeks once prerequisites are ready; the wider rollout takes another 2–3 weeks. Ginja AI leads configuration, testing and onboarding around your existing system.
What needs to be ready before launch?
Your team provides an IT contact, a finance or clinical lead, system access, payer credentials and claims requirements. Ginja AI configures and tests the workflow with you; your leads approve it before go-live.
Can we start with one facility?
Yes. Start with one hospital or payer workflow, then add sites and products as your teams are ready.
Does Lamu support SHA and private insurers?
Yes—Lamu supports payer-specific checks and workflows for SHA and connected private insurers. SHA submissions run through SHA Connect, Ginja AI’s DHA-certified claims layer.
Can Lamu recover claims that have already been denied?
Yes—Lamu brings together the denial reason, claim history and supporting evidence to identify the next recovery action. It prepares corrections and appeals, assigns follow-up and tracks the claim through to resolution.
See Lamu in actionYou already earned the revenue.
You already earned the revenue.
Let’s go get it.
See how Lamu catches an issue during the visit, guides the correction and keeps the claim moving towards payment.
Your patients. Your care. More of your revenue collected.